Sensitivity Training

During this sensitivity training session, we will review how to interact respectfully and foster a comfortable environment for those individuals who need special attention or have disabilities.

In this training session, we will review how to deal with workplace stress and anger in an appropriate manner. The session will provide the tools to cope with anger and reduce stress. We will teach your team members to vocalize their current situations to others in a calm and constructive manner.

The ability to connect with others will dramatically improve your workplace environment. We will explore how to connect with others through shared experiences to create a positive and fun-filled workplace.

Not every interaction will be a positive one, and perhaps your coworkers are facing emotions that are making their day a little difficult. We can help you deal with team members who are having a bad day and help you place yourself in their shoes while maintaining a professional distance.

We often have a message we would like to get across to our coworkers, but do we always do so in the right manner? In this sensitivity training module, we will discuss methods for respectful email, in-person, and telephone communication, along with etiquette techniques that will ensure you are sending the intended message.

We shall teach your team that it is not just what you say, but also how you say it and what you do. Actions and attitude speak louder than words, and it is important that teams can look at themselves and understand the real impression they are conveying with their customers and coworkers.

It doesn’t matter what you speak; the language of service is the same. We will teach you how to deal with incoming customers and coworkers who don’t speak your language and how you can provide a respectful and positive experience without saying a word!

You might think that bullies only exist on the playground, but they can be found in the workplace as well. In this session, we will show you how to deal with a workplace bully; how to set clear boundaries and what to do if your boundaries are being crossed. If you are a bully, we will discuss which actions, words and behaviors are not acceptable, and what steps you must take to change.

The modern workplace is made up of an array of different cultures. In this session we will review the importance of being inclusive, so all cultures within your organization are respected. We will provide you with tips and education, allowing you to interact respectfully and better understand new cultures.

The sexual orientation of your team members should not determine the way in which you or others interact with them. In this sensitivity training session, we will discuss the stigma associated with LGBTQ2+ colleagues, and provide examples of how to house a supportive and inclusive work environment for everyone.

The workplace is full of team members from all walks of life. Here, we will look at the general concepts around interacting with and respecting all generations. We want to help you create a safe and constructive environment for everyone to achieve their goals, learn and share their knowledge to produce results.

No one likes to deal with harassment in the workplace, especially sexual harassment. In this session, we will review how to set boundaries with coworkers; how to recognize if you are a victim of sexual harassment; and what to do or whom to speak with to ensure your security. We will also review the idea of harassment, some indicators and which thoughts and actions are inappropriate for the workplace.