Sensitivity Training,
Built From Scratch For Your Team!
100% custom programs trusted by brands across Europe and the world. Made-to-measure around your vision, values, and culture.
20+ Years Experience
Serving Europe
Live · 60-min custom course
Your region, your currency
- 100% Customized. At No Extra Cost!
- Any Audience. Group or 1-on-1 coaching
- Compliance. Local laws and Company SOP
- Experts. Highly Educated & Experienced Trainers
- Guaranteed outcomes. The Service One Promise
Last updated: May 11, 2026
Who this is for
If your work involves any of these, you're in the right place.
Sensitivity training built around your team, your industry, and your actual situation! No generic template around here!
HR & People leaders
You spotted a pattern in complaints, or a culture initiative landed on your desk. You need training that does more than tick a compliance box.
Compliance & Legal
A regulator, an internal audit, or a Bill — Ontario 168, federal C-65, NY or CA harassment laws — means you have a deadline. You need defensible records and a syllabus your counsel can review.
Operations & Risk
Something happened, or you want to make sure it doesn't. Remediation, post-incident reset, or proactive culture work that holds up under scrutiny.
Founders & executives
You're building the company you wish you'd worked at. Sensitivity training that fits a 30-person team, not a 30,000-person enterprise template.
Why it works
What makes our sensitivity training actually different.
Generic training checks a compliance box. Custom training changes behaviour. Here's what sets every Oculus program apart.
01
Built for your specific workplace
We start from a blank page every time. No generic templates. We incorporate your industry, policies, values and real situations into every custom course with a focus on changing behaviours and respectful engagement at work. Common-sense, relatable, and practical content!
100% free customization
02
Expert-led by humans, not AI content
Every program is researched, written, and delivered by certified trainers with decades of real-world experience, not automated scripts from the latest AI model.
- Made by humans, for humans. Since 2004.
03
You review everything before your team does
You can see every slide, every scenario, every activity before it goes live. If anything feels off, we change it to align with your values while ensuring legal compliance.
Compliance, built in
Local laws and your SOPs woven into every programme — not added as an afterthought.
Any audience, any size
Group sessions or 1-on-1 coaching — your call. We build for your headcount, not a template.
Any format
Live, virtual, or e-learning. However your team learns best is how we deliver it.
20+ years, 5 continents
Two decades of custom programmes for global and local teams across every major industry.
Service One Promise
One dedicated trainer handles everything — from the first call to the final debrief.
What we cover
Sensitivity Training Topics
Built Around Your Team.
Every master class topic can be combined, customized, and delivered your way in a single session or full program series.
Harassment Prevention
Help your team recognize, prevent, and confidently respond to harassment in practical real workplace situations. Our approach includes a hands-on learning experience that enables participants to identify the signs of harassment, understand how it manifests, and reflect on their behaviour.
Learn MoreLearning outcomes
- Define harassment and understand your legal obligations
- Identify the signs of harassment and how it escalates at work
- Know your company's specific SOP and reporting procedures
- Understand bystander responsibilities and when to act
- Reflect on personal conduct and communication patterns
Conflict Resolution
Give teams the language and framework to de-escalate tension, resolve disputes constructively, and rebuild trust after conflict.
Learn MoreLearning outcomes
- Understand the emotional drivers behind workplace conflict
- Apply a structured resolution framework to real situations
- Maintain dignity for all parties throughout the process
- Practice scenarios drawn directly from your workplace culture
- Craft clear agreements and concrete follow-through steps
Anti-Bullying & Workplace Violence
Recognize patterns of bullying and intimidation early and equip managers with a clear, lawful path to stop them.
Bystander Intervention
Speak up safely and effectively when you witness misconduct. The four scripts every employee should know by heart.
Cultural Competence & DEI
Practical, real-world DEI training that goes beyond the acronym, built around your team, your customers, your context. Explore themes of discrimination and how YOU can promote inclusivity in all environments.
Microaggression & Danger Zone Awareness
Identify subtle slights, comments and questions that erode workplace culture over time. Learn to consider your words and what to do when lines have been crossed.
Respectful Workplace Engagement
Build the everyday habits (language, listening, feedback) that make a workplace genuinely respectful, not just legally compliant.
Unconscious Bias
Build awareness of hidden biases in collaboration, hiring, feedback, and promotion, with practical tools to act more fairly.
Can't find exactly what you need?
Other providers say custom.
We build it from scratch.
None of the modules above fit quite right? Most "custom" training platforms on the market sell you a template library with your logo on it. We don't sell you a template library. Tell us your situation and we'll design something built entirely around your team, your culture, and your goals.
How Oculus compares with EasyLlama How Oculus compares with TraliantGuaranteed
We Listen First.
Stakeholder meetings, real situations, your industry's quirks. We capture all of it before we draft a single slide.
Drafted From Scratch.
A personalized curriculum mapped to your goals. Not pulled from a shelf. Not adapted from another industry.
You Sign Off.
Every slide, every scenario reviewed by you. Anything off-key gets rebuilt at no charge, no exceptions.
Designed & Delivered By Humans.
Beautiful slides, scenarios, and workbooks crafted by our team. Then delivered live by a certified trainer.
after each
session
The Service One Promise: a program built entirely around your team, your culture, and your goals.
Get a Custom Quote →Sensitivity vs Diversity
Two trainings.
Two different problems.
Both matter. They solve different problems. Choosing the wrong one wastes budget and erodes trust.
● Behaviour
Sensitivity Training
Changes how individuals behave at work.
Focus
Individual behaviour
Audience
Every employee
Horizon
Weeks
Format
Workshops · role-plays · coaching
● Systems
Diversity Training
Changes how the organization is built.
Focus
Organizational systems
Audience
Leaders, HR, hiring
Horizon
Years
Format
Strategy · audits · ongoing programs
So which do you need?
Six questions. One honest answer.
We won't sell you a program. We'll point you to where you should actually start.
Answer at least 3 to see your recommendation.
A starting point for the conversation, not a contract.
Compliance Map
Where is this required by law?
Click your region, then your jurisdiction. Real laws, real sources.
4 countries with active obligations + the EU Pay Transparency Directive.
7 states with mandatory training, plus federal EEOC guidance for the rest.
Federal regulations plus 6 provinces with explicit harassment training requirements.
↑ Click any jurisdiction to see what applies there.
United Kingdom
Effectively requiredWorker Protection Act 2023 created a positive duty to prevent sexual harassment, effective October 2024.
- Law
- Equality Act 2010 + Worker Protection Act 2023
- Who
- All UK employers
- Frequency
- Reasonable steps including initial and refresher training
- Hours
- Not specified; must be effective and documented
- Topics
- Sexual harassment, third-party harassment, complaints, retaliation
- Source
- UK Equality and Human Rights Commission (EHRC)
France
MandatoryFrench labour law requires designated harassment officers and prevention programs in mid-sized employers.
- Law
- Code du travail (Articles L1153-1, L4121-2)
- Who
- 50+ employees mandatory; sexual harassment officer required
- Frequency
- On hire, periodic refreshers
- Hours
- Variable; programs must be effective
- Topics
- Sexual harassment, gender equality, prevention, sanctions
- Source
- Ministère du Travail
Germany
Effectively requiredAGG-liable employers must take preventive measures; training is the standard defense.
- Law
- Allgemeines Gleichbehandlungsgesetz (AGG)
- Who
- All German employers
- Frequency
- Periodic; documentation expected
- Hours
- Not specified
- Topics
- Discrimination, harassment, equal treatment, complaint mechanisms
- Source
- Federal Anti-Discrimination Agency
Spain
MandatorySpain's 2022 reform (Sí es Sí) strengthened harassment prevention obligations for all employers.
- Law
- Organic Law 3/2007 + Organic Law 10/2022
- Who
- 50+ employees Equality Plan mandatory; protocol for all
- Frequency
- Plan reviewed every 4 years; ongoing training
- Hours
- Variable
- Topics
- Sexual harassment, gender-based harassment, equality, sanctions
- Source
- Ministerio de Igualdad and Inspección de Trabajo
EU Pay Transparency
Effectively requiredNot training, but the EU Pay Transparency Directive obligates equal-pay reporting and non-retaliation by June 2026.
- Law
- Directive (EU) 2023/970
- Who
- All EU employers; phased implementation by employee size
- Frequency
- Annual reporting (varies by size)
- Hours
- Compliance and policy obligations, not training-based
- Topics
- Equal pay, gender pay gap reporting, non-retaliation
- Source
- European Commission, transposed by EU member states
California
MandatoryAmong the strictest US harassment training mandates. Triggered at just 5 employees.
- Law
- SB 1343 (Fair Employment and Housing Act, Gov. Code §12950.1)
- Who
- All employers with 5+ employees
- Frequency
- Every 2 years; new hires within 6 months
- Hours
- 1 hour non-supervisors, 2 hours supervisors
- Topics
- Sexual harassment, abusive conduct, gender identity and expression
- Source
- California Civil Rights Department (CRD)
New York
MandatoryAnnual training required at the state level; NYC layers its own rules on top.
- Law
- NY State Human Rights Law §201-g + NYC Local Law 96
- Who
- All employers (state); NYC adds rules for 15+ employees
- Frequency
- Annually for all employees
- Hours
- Approximately 1 hour, interactive
- Topics
- Sexual harassment, examples, complaint procedures, retaliation
- Source
- NY State Division of Human Rights and NYC Commission on Human Rights
Illinois
MandatoryAnnual training for all employers, with extra topics for restaurants and bars.
- Law
- SB 75 (Workplace Transparency Act, IL Human Rights Act §2-109)
- Who
- All employers regardless of size
- Frequency
- Annually
- Hours
- 1 hour standard; restaurants and bars require additional content
- Topics
- Sexual harassment, bystander intervention, complaint procedures
- Source
- Illinois Department of Human Rights
Connecticut
MandatoryTime's Up Act expanded prior law to cover all employers and all employees.
- Law
- Time's Up Act of 2019; CT General Statutes §46a-54
- Who
- All employers with 3+ employees (non-supervisors); 1+ employee (supervisors)
- Frequency
- Within 6 months of hire; refreshers every 10 years
- Hours
- 2 hours, interactive
- Topics
- Sexual harassment, discrimination, remedies, retaliation
- Source
- CT Commission on Human Rights and Opportunities (CHRO)
Maine
MandatoryMaine has had a training mandate since 1991 for mid-sized employers.
- Law
- Maine Human Rights Act, 26 MRS §807
- Who
- Employers with 15+ employees
- Frequency
- For new employees within 1 year
- Hours
- Comprehensive; no specific minimum
- Topics
- Sexual harassment definition, examples, complaint procedures
- Source
- Maine Human Rights Commission
Delaware
MandatoryLarger employers must provide harassment training every 2 years.
- Law
- Discrimination in Employment Act (19 Del. C. §711A)
- Who
- Employers with 50+ employees
- Frequency
- Every 2 years; new hires within 1 year
- Hours
- Interactive training; no specific minimum
- Topics
- Sexual harassment, retaliation, complaint procedures
- Source
- Delaware Department of Labor
Washington
MandatoryFocuses on hospitality workers vulnerable to harassment from guests.
- Law
- RCW 49.60.515 (Hospitality Industry Sexual Harassment Policy Act)
- Who
- Hotels, motels, retail, security firms with isolated workers
- Frequency
- Annual training and panic-button policies
- Hours
- Variable; typically 1 hour minimum
- Topics
- Sexual harassment, assault, panic-button protocols, reporting
- Source
- Washington State Department of Labor and Industries
Federal Canada
MandatoryBill C-65 created strict obligations for federally regulated workplaces in 2021.
- Law
- Bill C-65 (Canada Labour Code Part II)
- Who
- Federally regulated workplaces (banks, telecoms, transportation, federal Crown corps)
- Frequency
- On hire and at minimum every 3 years
- Hours
- Variable; comprehensive content required
- Topics
- Workplace harassment and violence, prevention, complaint resolution
- Source
- Employment and Social Development Canada (ESDC)
Ontario
MandatoryOntario combines OHSA (Bills 168 and 132) with AODA accessibility training.
- Law
- Occupational Health and Safety Act (Bill 168, Bill 132); AODA
- Who
- All Ontario workplaces
- Frequency
- On hire, when policies change, as new hazards arise
- Hours
- Variable
- Topics
- Workplace harassment, sexual harassment, violence, AODA accessibility
- Source
- Ontario Ministry of Labour
Quebec
MandatoryQuebec requires written psychological harassment policy plus prevention measures.
- Law
- Bill 42; LSA art. 81.18 to 81.20
- Who
- All employers in Quebec
- Frequency
- Policy available; training as needed
- Hours
- Not specified
- Topics
- Psychological harassment, sexual harassment, prevention
- Source
- CNESST
British Columbia
MandatoryWorkSafeBC requires every employer to have an anti-bullying and harassment policy plus training.
- Law
- Workers Compensation Act, OHS Regulation; WorkSafeBC D3-115-2/D3-116-1
- Who
- All BC workplaces
- Frequency
- On hire, when policies change
- Hours
- Variable
- Topics
- Bullying, harassment, prevention, reporting
- Source
- WorkSafeBC
Alberta
MandatoryAlberta's OHS Act includes harassment as a workplace hazard requiring training.
- Law
- OHS Act; OHS Code Part 27
- Who
- All Alberta workplaces
- Frequency
- On hire, when policies change
- Hours
- Variable
- Topics
- Harassment, violence, hazard recognition
- Source
- Alberta Ministry of Labour and Immigration
Manitoba
MandatoryManitoba's safety regulations require a harassment prevention program.
- Law
- Workplace Safety and Health Act (Manitoba Reg. 217/2006)
- Who
- All Manitoba workplaces
- Frequency
- On hire, when policies change
- Hours
- Variable
- Topics
- Harassment definition, examples, complaint and resolution procedures
- Source
- Manitoba Workplace Safety and Health Division
Saskatchewan
MandatorySaskatchewan's OHS regulations include harassment as a workplace health issue.
- Law
- Saskatchewan Employment Act; OHS Regulations Part III
- Who
- All Saskatchewan workplaces
- Frequency
- On hire, when policies change
- Hours
- Variable
- Topics
- Harassment, violence, prevention, supervisor responsibilities
- Source
- Saskatchewan WCB and Labour Relations
Last verified May 2026. Not legal advice. Confirm specifics with employment counsel.
— Selected Engagements —
Three patterns we keep seeing.
Anonymized for privacy, real in every other detail.
Free Resource
See exactly what a session looks like.
Get the agenda for our 90 minute custom Sensitivity Training, anonymized from a real engagement. Real time blocks, real flow, no marketing fluff.
- ✓ The full 7 block time coded structure
- ✓ What participants leave with
- ✓ What is different from generic compliance training
- ✓ Customization options for your team
Send it to me
PDF arrives within 60 seconds.
No spam. No reselling. One optional follow up.
One claim. Six figures. Avoidable.
The numbers update as you go. Adjust the sliders, toggle the risk profile, see what one Oculus Training program returns for a workplace your size.
What our clients say
"They helped us discard the Golden Rule for the Platinum Rule. We used to assume that not intending to offend was enough. Our new mindset: be consciously aware of how others want to be treated. Our customers are happier. We are a better organisation, and one that I am very proud of."
How would your team learn best?
Pick what fits your team's schedule. Every format is custom-built and human-led, with one trainer handling everything.
CUSTOM · LIVE
Live Training
Live, trainer-led sessions. Custom to your team & on your schedule.
- Live Session
- Custom-built course materials
- Live Q&A with the trainer
- Certificates of completion
CUSTOM · PRODUCTION
Custom Videos
Branded e-learning videos built around your team. Watch on demand!
- Custom-produced video modules
- Animated scenes, voiceovers & actors
- English subtitles included
- Quizzing & Certificates with hosted LMS access
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Combine live, e-learning, and ongoing access. Save vs buying à la carte.
- Pick the formats that fit
- See your custom price instantly
- Save on series or muliple sessions
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Every format is Custom · Guaranteed · Human
30 minutes. Zero obligation. A real conversation.
We'll talk through your team, your goals, and what genuinely-custom training looks like for your organization. No deck. No pitch. Honest fit-check at the end.
or call 1-888-OCULUS-4
