How we make a Custom Training Program!

Training is better when made fresh.

Starting from

498

USD

Custom Training Program

Training programs that are created just for your needs.

What is custom training?

Have you ever made cupcakes from a box? The resulting taste is okay, at best. Those boxed cupcakes are never as good as those homemade cupcakes that mama used to make, right? Choosing a training company is the same. If you pay for a company to deliver a boxed, pre-set training program, it will work about the same as those boxed cupcakes. It might “kinda” work but will leave you hungry for more.

A custom training program refers to training that is tailor-made to fulfill the needs established by an organization. Unlike pre-designed or “boxed” programs, the custom training content focuses on skills and strategies relevant to and approved by the organization.

Customization can include:

Training content,
Visual branding,
Tools, and
Delivery methods.

Advantages

There are many benefits to selecting custom training over a pre-designed alternative:

Alignment with organizational goals. Rather than finding a program that “sort of” works, custom content is developed to fit your goals perfectly.
Team Feedback & Engagement. While building your custom program, you have the opportunity to gather and incorporate feedback from your team members. Involving employees in the development process can minimize resistance to change during implementation.
Competitive Edge. Custom programs are a win if the goal is to stand out and be different from your competition. Your competitor cannot replicate a customized program, which will give you an edge.
Branding. Learners are often more receptive to training when the messaging is aligned with your brand.
Implementation Flexibility & Budget. When designing your custom training program, you can select the options and delivery methods that fit your team dynamics and budget. This allows you to optimize results and get the most value from your training budget!

Resources. Learn more about why you should customize training.

Linkedin.com

Why Oculus?

Anywhere. Anytime. Anyone! We have all the tools to make your custom training rise to the top!

Discovery

Conceptualization

Approval

Design

trusted by prominent brands:

Research

Discovery is always included for free!

Boxed training can quickly fix but cannot address specific needs or incorporate corporate standards. Training should incorporate your vision, values, and unique needs.

When partnering with us to create a custom training, we include discovery meetings to understand your vision. The process starts with a discovery meeting, which includes key players, like ownership and managers. Discovery aims to understand your business, team dynamics, culture, and training objectives. In addition to the basics, we will clarify your preferences regarding tone, delivery methods, and branding/design.

Once we clearly understand your goals and objectives, we move on to conceptualization.

No Set Up Fees!

Did you know that some of our competitors like to charge "set up fees" to craft your training program? It doesn't sound very legendary, does it? Don't worry! If you purchase training from us, we don't charge you for something that should already be included.

Built from scratch

Conceptualization

Now the fun begins for us at mission control! We design and customize a presentation with the options you have chosen.

Shells

We build and customize your program using thousands of existing topic shells, or we will create new content. Don't worry! New content is included for free.

Research & Fact-Based

Our programs are based on statistical data and research. We don't just create our own facts! Our custom training programs are always backed by studies, statistics, and supporting laws.

Scenario-based

Our training is engaging and interactive. We use scenario-based learning techniques to get your team thinking. Examples represent your workplace to help your team apply new skills.

Topics

Wondering what type of custom content we can create?

Reinforcement

Ongoing Training Series

One training is great, but consistently exercising your brain will develop your training muscles!

Audience Size

One of the key reasons to switch to custom training development is that you can tailor everything to suit your specific audience type. Our training can be designed for 1 person to 1000 people!

Guaranteed to fit

Approval

You have the final word.

You always know what content will be presented to your team members. Before moving on to conceptualization, our team will send you a syllabus outline for final approval. This is your opportunity to adjust the training before the outline is used to design the event presentation.

Let's Start Cooking! Thinking! Designing! Creating! Changing!

Beautifully modern!

Design

Who says training can’t be pretty? Now the fun begins, at least for us here at Oculus. We will create all the elements you need for a successful program. Our professional designers work tirelessly to craft a presentation with flair and pizzazz! We strive to prepare engaging, conversational, and entertaining training. No boring PowerPoints here!

Custom design is included in all Oculus custom training programs!

Keep your learners engaged!

Staying excited throughout a training session can be difficult! That is why we will infuse your custom training program with our most popular engagement techniques, including:

Scenario-based Examples
Group Discussion & Breakout Groups
Quizzing, Polls and Surveys
Activities, Challenges & Prizes
Roleplay Practice
Handouts and Downloads

Delivery
Options & Pricing

Web, in-person, recorded, hybrid, Bootcamp, or all of the above? Select the facilitation method or blended learning choices that works best with your team’s dynamics and budget.

Webinars are a quick and easy way to get started with a custom training.

Features

Most cost-effective option.
Presented live by an expert trainer.
Designed for 1 or 1000+ learners.
Single session or series.
Train from anywhere.
Most flexible option for scheduling your preferred date and time!

Webinars

Live, Trainer-Led

USD

Live, Trainer-Led

Select the delivery methods that fit your team.

Blended Learning Approach. Mix options to address the learning curve and preferences.

In-Person

Live, Trainer-Led. Want to go big? Our in-person training events can bring your content to life.

Live, Trainer-Led

Including 35 learners

Videos

Recorded. Need training that lasts? Choose a custom, TV-quality production training video.

Live, Trainer-Led

per 3000 word script

Support

Full Program. Add blended learning support options to your training package.

Coaching Calls

Mystery Audits

Focused. Fabulous. Custom Training.

We make change easy! Contact us to craft a custom training plan for you and your team!

Join the club of satisfied clients!

    
 
 
       Posted on Google  
   
   Luis C 
 
 
 
 Trustindex verifies that the original source of the review is Google. The training was very interesting and better than other courses I attended. The trainer was very friendly and was able to respond to my questions. Great training. Will attend again when it comes up.
  
 
      Posted on Google  
   
   Karyn C 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great to finally have a trainer to ask questions. Highly recommended for professionals.
  
 
      Posted on Google  
   
   LordElgin H 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our company has been working with Oculus for a long time and we use their shop calls and training to ensure our reservation agents are providing the best possible service to our guests. Oculus has expanded their various trainings over the years and is always working to improve what they teach and ensure that it follows the latest recommendations from experts. This also means that even though we are usually training on the same steps and method, there is something new and fresh to learn with each training. Our trainer, Kevin James, is always a delight to have in house. He brings high energy training and always has a unique perspective that allows our team to see the recommended steps in a new light. He travels a lot for his trainings, so he always has some real-world experiences to help ground the concepts he teaches and a few fun stories to share. If you are looking for a good way to measure your team’s performance or to improve their customer service skills, then I would highly recommend Oculus!
  
 
      Posted on Google  
   
   Maureen K 
 
 
 
 Trustindex verifies that the original source of the review is Google. The sensitivity training is really great at Oculus. Besides the compliance training, it's so nice to be able to customize the examples and discussion to fit with the needs. Perfect for online training.
  
 
      Posted on Google  
   
   Rosemary P 
 
 
 
 Trustindex verifies that the original source of the review is Google. Oculus Training was extremely helpful for my hotel team over the many years that I was GM of the property.  We did training with several departments with excellent results.  Our Guest Services team always enjoyed the inter-activity with Kevin James and you could see the positive impact in their performance immediately.  There are always ways to refresh our techniques or learn something new! Oculus training provided a great service for us.
  
 
      Posted on Google  
   
   Paula M 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our Oculus training is always fun, engaging and very effective. Our whole team enjoys the training sessions and as soon as our trainer, Kevin James leaves - we can't wait to have him back to teach us more about five star service. OCULUS has been the right tool to take our customer service skills to the next level. Gracias!
  
 
      Posted on Google  
   
   Jazmin M 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service! Kevin and his team are extremely responsive and dedicated to meeting our needs. Kevin clearly has a wealth of expertise and unique insights into the industry. I would highly recommend!
  
 
      Posted on Google  
   
   Adrian S 
 
 
 
 Trustindex verifies that the original source of the review is Google. Oculus Training are SUPER stars.  During and after the facilitation in person lead programs and online learning our teams are raving about how much they have learned in a very supportive and fun training environment. They want more!  Thank you Oculus we are seeing a return on our investment with you and the Mystery Shopper component adds/supports to our knowledge we choose the best training company for our needs.  Thank you.
  
 
      Posted on Google  
   
   Ashley S 
 
 
 
 Trustindex verifies that the original source of the review is Google. Oculus Training is a really fun company to work with. It was a different perspective from what I was taught before in the hospitality sector, being an 'order taker' to 'sales person'. It's been a while since we've worked them but I still use their training methods today as it's shown results. They give you training exercises to do as a group, worksheets, and really good tips and tricks to overcome resistance (just one example). I personally had a hard time getting this but once it clicked it all made sense. Kevin James is definitely one of the best teachers/coaches out there and I wouldn't hesitate to work with him again. If you're on the fence about hiring Oculus Training don't be, you should go for it. Don't just take my word for it, look at others' reviews.
  
 
      Posted on Google  
   
   Bonnie B 
 
 
 
 Trustindex verifies that the original source of the review is Google. I would highly recommend Oculus Training as I have seen how it works personally.  The culture your staff will be introduced to is above and beyond exceptional Service.  The positive interactive training will be evident within the staff circles almost immediately.