Protected: Danger Zones: Values, Privacy & Identity
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Protected: CA Training
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I have always found their service levels superior!
The customized training covers everything from capturing reservations, dealing with guest concerns to sensitivity. The live training was something that my staff in various hotels always looked forward to. Not only did they learn new concepts and re-enforce previous training they had fun.
I have always found their service levels superior! Read More »
The strategic relationship really paid off for us!
We have seen Oculus grow and evolve over the years and expand their offerings. The strategic relationship really paid off for us in better-trained staff, higher guest satisfaction, employee retention and most important growth to the bottom line. One of the major advantages of working with Oculus Training is that it is a highly adaptable company.
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Gracias from the border city!
Our Oculus training is always fun, engaging and very effective. Our whole team enjoys the training sessions and as soon as our trainer, Kevin James leaves – we can’t wait to have him back to teach us more about five star service. OCULUS has been the right tool to take our customer service skills to the next level.
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Online Sensitivity Training
Trainer-Led or Recorded Make change easy with online sensitivity training! Sensitivity Training Or Add To Cart Do you think online sensitivity training isn’t a good fit for your team? Maybe we can help you reconsider! We schedule a discovery call to understand your needs. You approve the plan before the training. 100% Custom. We create
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I don’t know? No way!
You should never say “I don’t know” within a service environment. Let’s think about what we can do, and not what we can’t!
I don’t know? No way! Read More »
Team Love Languages
When speaking with your team, you have to understand how they communication. Let’s learn about team love languages!
Team Love Languages Read More »
Office Trolls: How to coach employees
Do you make people feel like a troll when they interact with you? Let’s talk about respectful communication!
Office Trolls: How to coach employees Read More »
Gossip: Am I at Work or in High School?
Tired of dealing with mean people at work? Just like the movie “Mean Girls,” we have some tips for you to succeed!
Gossip: Am I at Work or in High School? Read More »