Sensitivity Training Courses
Common-sense, relatable, and practical sensitivity courses based on your vision, values and culture. Being open does not always come as second nature to everyone. In today’s diverse world, we must learn how to interact appropriately and respectfully. Oculus programs will teach appropriate communication skills, language, attitudes, behaviors, and encourage self-reflection. Send the message that hate has no place and will not be tolerated within your organization.
Live Sensitivity Training
60-Minute Custom Course:
€498
- 100% Customized At No Extra Cost!
100% Customized & Syllabus Approval
Local, Federal and SOP Compliance
Expert & Experienced Trainer
Group or 1-on-1
Certification & Assessments
What is sensitivity training?
Team members should leave the training with:
- Increase Awareness: Develop a new perspective on upholding respect and dignity for all. Recognize personal prejudices, unconscious biases, stereotypes, and privilege.
- Develop Empathy & Respect: Mindful communication is essential. Understand colleagues’ perspectives, experiences, and needs.
- Improve Skills: Considerate communication, cultural competence, and effective teamwork are essential.
- Address Issues: Learn about and prevent discrimination, harassment, and microaggressions by shifting to a universal approach.
- Compliance & Change: Simply going through the “rules” is not enough. We focus on changing behaviors and mindsets.
Key Takeaways
Why Sensitivity Training:
Sensitivity Training is a tool in increasing awareness of biases and discrimination, ensuring legal compliance, and improving communication and conflict resolution skills in the workplace.
Topics:
Popular topics include:
- harassment prevention,
- respectful communication,
- conflict resolution, and
- cultural competency.
Why Custom:
Custom sensitivity training provides the greatest benefit since we work with you to custom-design our courses to meet your specific needs, using up-to-date research and your organization’s values.
Delivery:
Sensitivity training can be delivered live or through pre-recorded e-learning. We also offer one-on-one coaching and group sessions.
Cost: Options start at €498.
Table Of Contents
See a sample of a custom sensitivity training e-learning video.
PROCESS
100% Custom!
Why Custom Training from Oculus is the Best Option?
Experience the difference. Creating a custom program can feel pretty overwhelming! But fear not, because when you partner with us at Oculus, we’ll take all the hard work off your hands. We’ll dive deep into your business and goals, and then craft a fully customized sensitivity training solution—tailored to your industry, culture, and unique needs.. Trust us, with our help, training will be a breeze!
reviews on
Discovery
Concept
Approval
Design
Our process is proven to work since it is truly customize from start to finish.
Concept
We develop a personalized curriculum and program tailored to your objectives based on our discussions.
Discovery & Research
We meet with you and your stakeholders to understand your requirements and goals.
Approval
We present you with a potential syllabus, listen to your feedback, and make any changes. Every program is approved by your organization before delivery, guaranteeing a perfect fit for your workforce, wherever you are in the world.
Design
With your approval, we will create a unique and impactful training program.
The process begins again with each training event!
Increased ROI.
A safe, inclusive, and welcoming environment will foster higher levels of trust and commitment to your organization’s goals, making you more competitive and just a place where people want to work.
- Positive Work Environment. With fewer issues, you create a positive work environment which will lead to fewer complaints and turnover.
- Ensure Compliance. By partnering with Oculus for training, your company will be equipped to create a safe and respectful workplace and meet all required legal requirements.
- Minimize Risk. Reduce the likelihood of incidents and minimize the risk of conflicts and lawsuits to avoid negative consequences such as callouts, turnover, and internal disputes.
- Enhance Employee Awareness Set the tone with your team to ensure they comprehend the significance of cultivating a respectful workplace culture.
- Protect Financial Health. Why be burdened with legal battles and settlements? Stop issues before they happen.
What sensitivity training topics are available?
Working with Oculus is a smart choice. Our leadership training seminars, train-the-trainer sessions, and coaching programs help your leaders build the skills they need to succeed in today’s diverse and global workplace. Here are some of our most popular modules.
Harassment & Hostile Workplace
Course
4-6-Hours
Bullying Prevention
Bullying doesn't always involve intentionally targeting someone to make their life miserable. It can also include actions, words, and attitudes that make someone uncomfortable, which are often overlooked. In this module, we will discuss the damaging effects of bullying on your team and take a detailed look at different forms of bullying behaviour.
Learning Outcomes:
- Define workplace bullying in accordance with legal and corporate standards, recognizing key terminology and frameworks.
- Identify various forms of bullying, including intimidation, direct threats, embarrassment, exclusion, and unfairness, and understand their impact on individuals and organizations.
- Analyze the patterns and cycles of abusive behavior, including group dynamics such as groupthink and the ways collective actions can reinforce bullying.
- Develop personal strategies for responding to bullying, whether as a direct victim or a bystander.
- Demonstrate appropriate actions to take if accused of bullying, including self-reflection and constructive engagement.
Course
2-8 hours
Sexual Harassment
In addition to defining sexual harassment and what constitutes inappropriate behaviour to ensure compliance, our approach includes a hands-on learning experience that enables participants to identify the signs of harassment, understand how it manifests, and reflect on their behaviour.
Course
3-6-Hours
Workplace Violence
Violence in the workplace is stressful, damaging, and dangerous, but can be preventable! Let us protect everyone and prevent workplace violence.
Learning Outcomes:
- Understanding types of violence and abuse.
- The impacts of violence on you, the victim, your workplace and others.
- Safety, reporting and placement tips.
- Your legal rights.
Course
1-2-Hours
Microaggressions
Small things can add up! Consistent small disrespectful actions or words can accumulate and cause more significant problems over time. This course will address the perils of microaggressions, how to identify them and how they may erode relationships.
Course
1-4 hours
Bystander Intervention
You might not be the offender, but knowing that someone is being offensive and doing nothing about it is not okay. In this module, we will approach how to deal with sensitive issues you see and hear in your workplace when you are not the victim.
Course
1-3 hours
Victim Support
You are not alone if you have faced an incident in the workplace. It's a stressful, intimidating, and confusing time. There are some actions you can decide to take. This review will discuss your rights, retaliation, safe space, forgiveness, having uncomfortable conversations, maintaining reasonable expectations, confidentiality and more.
Cultural Competence and Intersectionality
Course
2-8 hours
Anti-Discrimination, Belonging, Equality & Access
No matter your background, uniqueness, or culture, we all deserve to feel safe and welcomed in all environments, free from discrimination. In these custom modules, we will explore themes of discrimination related to race, religion, gender, age, and ability, and how to promote inclusivity among your team members.
Course
1-4-Hours
LGBTQIA2S+ Engagement
Identity or sexual orientation should not determine if you will respectfully interact with someone. This session discusses stigmas and stereotypes associated with the LGBTQIA2S+ community and provides examples of how to create a supportive and welcoming environment.
Course
2-4 hours
Generational Engagement
The workplace is full of team members from all stages of life. Here, we will look at the general concepts around interacting with and respecting all generations.
Course
1-3-Hours
Accessibility Respectfulness
We will review how to adapt and interact respectfully to foster a comfortable environment for individuals with disabilities.
Course
1-2 hours
Concious and Unconcious Bias
Think you are fair to everyone? You may have some biases that make you feel, act or say insensitive, unfair, sexist, or racist things.
Course
1-2 hours
Asummptions, Stereotypes & Generalizations
Do you make assumptions about people, tasks, cultures, or ways of thinking? Don't miss out on amazing people due to closed-mindedness or lack of emotional intelligence. Acknowledge and let go of your stereotypes in this session.
Course
1-2-Hours
Global Thinking Vs. Personal Norms
Shift your professional thinking to encompass today's reality. Learning to think and act globally is a great strategy to be successful within a multicultural, diverse, and ever-changing workplace.
Course
1 hour
Language Barriers
We will review you how to support and welcome customers and coworkers who don't natively speak your language and how you can provide a respectful and positive experience without saying a word!
Respectful Communication & Active Listening
Course
1-8 Hours
Communication 101
How, when, and where you choose to communicate matters. Communicating with people respectfully and openly does not come naturally to everyone. Provide your team with advanced communication skills and a greater understanding of people and culture.
Course
1-2 Hours
Intent Vs. Perception
Have you ever found yourself saying you didn’t “intend” or “mean” to hurt someone? Understanding the distinction between intent and perception is essential for building stronger, more accountable relationships. While intentions matter to us, it’s the impact on others that defines the outcome. This module explores the dynamics of relationships, personal accountability, and the crucial interplay between intent and perception.
Learning Outcomes:
- Practice self-measuring techniques to evaluate the impact of your words and actions
- Apply Platinum Rule Thinking to foster empathy and mutual respect in interactions
- Analyze if and how your intent matters during communication breakdowns, and learn strategies to repair trust
- Identify the key factors that shape another person’s perception in challenging conversations
- Use the Intent vs. Perception Alignment Evaluation to bridge the gap between how you want to be understood and how you are actually perceived
Course
1-2 Hours
Boundaries
This course explores the critical role that boundaries play in fostering a respectful and harmonious workplace. Participants will learn how to recognize, communicate, and respect personal and professional boundaries with colleagues, supervisors, and clients, ultimately creating a safe and welcoming space for all.
Learning Outcomes:
- Define workplace boundaries and explain their significance in professional relationships.
- Demonstrate effective strategies for communicating and upholding personal boundaries.
- Recognize and respond to situations where boundaries are challenged or violated.
- Foster an inclusive, respectful workplace by supporting the boundaries of others.
Course
1-3-Hours
Danger Zone: Words
Have you ever spoken without thinking and instantly regretted it? In today’s workplace, a single misstep can have lasting consequences. Thoughtful communication is essential to maintain your professional reputation and foster a positive environment. This course delves into the nuanced and high-impact areas of workplace communication and behavior, helping you navigate complex social dynamics with confidence and care.
Learning Outcomes:
- Participants will learn to recognize and navigate “danger zones”—topics and actions that may impact professional relationships or reputations.
- Directness. The pitfalls of claiming to be a “direct person” and how it may affect your professional image.
- Rick Analysis. Conducting risk analysis to determine when a conversation is worth the potential personal or professional consequences.
- Values. Understanding how personal values—including politics, religion, and culture—can lead to tension.
- Maintaining privacy, with a focus on eliminating discriminatory or unwelcome conversations related to age, disability, appearance, or sex.
- Respecting identity by understanding the importance of race, gender, orientation, and expression as protected categories.
- The Unknown. Recognizing the dangers of speaking about subjects where you lack sufficient knowledge.
- Identifying “safe zones”—appropriate, inclusive topics for workplace conversations.
Course
1 Hour
Gossip
Gossip might seem harmless, but it can create a toxic work environment and negatively impact the victim of the rumour and the person/people spreading the stories. This module will discuss how talking about or commenting on someone’s personal or professional life can create a hostile work environment and might even be considered bullying.
Course
1 Hour
Engaging with people you don't "agree" with
In today’s interconnected workplace, you’ll regularly encounter colleagues with backgrounds, beliefs, and identities distinct from your own. Rather than making quick judgments or labeling differences as “flawed” or “abnormal,” this course encourages you to pause and reflect on how you engage with others. Together, we’ll explore strategies for finding common ground, building mutual understanding, and consistently demonstrating kindness, respect, and dignity—even when values and perspectives differ.
Course
30 minutes
Humor: A Double-Edged Sword
Humor can be a powerful tool for building camaraderie, but what amuses one person may offend another. Mastering the nuances of humor in the workplace is vital to maintaining trust and respect. This course will help you discern appropriate from inappropriate humor, recognize when jokes cross the line, and understand the impact of teasing and banter. We’ll also cover strategies for reading a room, responding effectively when humor misfires, and making amends when necessary.
Relationship Building & Personalities
Course
1-2 Hours
Expressing Emotions
We all have "off" days and situations that can cause us to act out of character. This module will review tips for managing and expressing emotions such as disappointment, frustration, stress, and grief to help others understand your perspective.
Course
1-2 hours
Establishing A Connection & Building Trust
The ability to connect with others will dramatically improve your workplace. Explore shared experiences to foster a positive, fun-filled workplace. In this course, we will show you how to build positive and meaningful workplace relationships.
Course
1-4-Hours
Control
The urge to always take charge or prioritize your own perspective can inadvertently undermine collaboration and trust in the workplace. This course on control explores the importance of balancing self-confidence with humility, encouraging participants to seek common ground, actively listen, and genuinely value others' contributions. By shifting from a mindset of "social narcissism" to one of shared experiences and inclusion, learners will gain the tools to foster a more welcoming, innovative, and harmonious work environment.
Course
2-6-Hours
Connecting with Personality Types
Discover the power of understanding personality types through insights drawn from research-based theories like DISC and Myers-Briggs, with our relatable animal archetypes: Bear, Peacock, Fox, and Eagle. This course will help you recognize your own behavioral patterns and appreciate the diverse styles of those around you. Through practical frameworks and real-world scenarios, you’ll develop strategies to communicate more effectively, bridge differences, and build stronger, more empathetic relationships—even with those who may seem challenging to connect with.
Conflict Resolution
Course
1-4 Hours
Conflict Resolution
Have difficult and uncomfortable conversations in a structured manner, addressing the emotional impact, crafting solutions, and maintaining dignity for all involved.
Course
1 Hour
Anatomy Of An Apology
We know that communication breakdowns happen. Understanding how to think about and craft a genuine and appropriate apology is important. We will review how to genuinely apologize, connect with emotion, remove excuses and more.
Course
1 Hour
Eradicating Excuses
Let’s face it; the only person listening to your excuses is you! In the workplace, we should be accountable for our actions. We need to eradicate all of our excuses. We will talk about the “but..”, “When I was…” etc. that we use to defend our bad behaviors.
Learning Outcomes:
- Participants will learn to recognize and navigate “danger zones”—topics and actions that may impact professional relationships or reputations.
- Directness. The pitfalls of claiming to be a “direct person” and how it may affect your professional image.
- Rick Analysis. Conducting risk analysis to determine when a conversation is worth the potential personal or professional consequences.
- Values. Understanding how personal values—including politics, religion, and culture—can lead to tension.
- Maintaining privacy, with a focus on eliminating discriminatory or unwelcome conversations related to age, disability, appearance, or sex.
- Respecting identity by understanding the importance of race, gender, orientation, and expression as protected categories.
- The Unknown. Recognizing the dangers of speaking about subjects where you lack sufficient knowledge.
- Identifying “safe zones”—appropriate, inclusive topics for workplace conversations.
Course
1 Hour
Choosing Ignorance
Ignorance is not a shield when our words or actions cause harm in the workplace. Relying on "I didn’t know" as a defense only perpetuates a culture of avoidance and undermines accountability. This course challenges you to move beyond excuses by confronting willful inaction by recognizing our responsibility of awareness and education.
Course
1 Hour
Warning Signs
Have you offended or upset someone? People don't always state when they feel uncomfortable, but there can be warning signs. This module will discuss how someone may be feeling disrespected and the actions you can take.
Sensitivity Training for Leaders
Course
1-40 Hours
Train-The-Trainer Sensitivity Training
Looking for impactful sensitivity training tailored for leaders and trainers? Our customizable program equips participants with actionable strategies for setting clear expectations, preventing and resolving conflict, and fostering a healthy, inclusive workplace culture. Designed for those in positions of influence, this training addresses the unique challenges of leadership—including managing power dynamics and understanding the impact of privilege—so leaders can model sensitivity, accountability, and respect throughout their teams.
Learning Outcomes:
- A leader’s version of call courses, such as sexual harassment, anti-bullying, relationship-building, cultural competency, etc.
- A clear understanding of the legal and corporate responsibilities around sensitivity, respect, and inclusion.
- How to set and communicate clear expectations for teams to promote accountability and trust.
- Demonstrate fairness, sensitivity, and empathy in decision-making and daily interactions.
- How to recognize and address power dynamics in leadership and their impact on team relationships.
- Navigate challenging conversations with confidence by applying conflict prevention and resolution strategies.
Your Core Values, not ours!
Your Vision. You know your team, community and business! Our custom training courses will align with your values while ensuing legally compliance with global, national, or statewide benchmarks.
Relatable Training. Although many compliance-based training companies can provide a summary of local laws, they often lack a relatable approach. Our programs ensure compliance; however, we also focus on changing behaviours and respectful engagement at work.
Pricing
What does Sensitivity Training cost?
- We recommend starting with a live, trainer-led webinar.
- Most cost-effective option to provide targeted support.
- Online sensitivity training for employees can be ready in as little as 72 hours.
- Scheduled with an expert trainer.
- Single session or series of coaching over time.
- Train from anywhere.
- Most flexible option for scheduling your preferred date and time!
Live Sensitivity Training
60-Minute Custom Course:
€498
Including 10 learners
Package your services together into one contract and save!
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Sensitivity Made Easy!
Schedule an engaging and realistic discussion that takes compliance training to a new level! Speak with an expert today!
Kevin James Saunders is a senior trainer with 20+ years of experience and has conducted thousands of sessions.
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