Award-Winning Corporate Training
Made-to-measure training, approved by you & delivered by important real experts!
5/5
Live custom training starting from €498
Like a good suit, training fits better when it’s made for you!
Our award-winning service, communication, and sensitivity programs are recognized around the globe.
Topics Include:
- Customer Service Fundamentals & 5-star Service
- IMPRESSive 5-star Service
- Generating & Maintaining Loyalty
- Qualifying, Upselling & Reservations Sales
- Personalization & Connection
- Proactive & Adaptive Thinking
- Hotel Service & Operations
- Plus Much More
Topics Include:
- Active Listening
- Communication Fundamentals & Considerations
- Leadership Fundamentals
- Coaching For Performance
- Conflict Resolution
- Plus much more!
Topics Include:
- Understanding Danger Zones Topics
- Respectful Workplace Engagement
- Understanding Sexual Harassment
- Anti-Bullying and Workplace Violence
- Plus much more!
Browse our entire program library
100% Custom: The Best Method To Get Results!
Oculus is a leader in custom training can create a truly bespoke program that will get results.
Real Humans
Made for humans by experts, not A.I.
Solves Your Specific Problems
Focus on the exact skills your team needs, not just what’s popular.
Values & Culture
Incorporate local core values and culture.

Discovery
Think outside the box—training made with your needs in mind.
Our expert trainers work alongside you to customize every part of your training program.

Conceptualization
Just share your objectives and standards, and we’ll research, create concepts, and deliver a syllabus that is built around your company’s real needs, not just generic topics.

Design
Made Beautiful!
After you give us the go-ahead, we focus on making your training and tools modern, engaging, effective, and beautiful.
Custom vs. Boxed
Why custom beats boxed training.
Boxed training might be quick, easy and automated, but it doesn't always get the change results you need.
Overcome Resistance
Learners can ask questions before, during, or after your training!
Relatable
Actual work scenarios are more engaging and easier to remember.
Adaptability
We can shift in minutes when a concept is not working or needs additional focus time.
Return On Investment
You get more value because the training actually makes a difference in your workplace.
Save Money
Outsourcing to Oculus will be cheaper than researching, designing, and delivering the content yourself.
Compliance
Outsourcing to Oculus will be cheaper than researching, designing, and delivering the content yourself.
*Data based on The Ebbinghaus Forgetting Curve.
Progress
Track Real Results
Excellent compliance training should prioritize cognitive awareness and deliver a scenario-based learning approach. Without objective evidence of employee comprehension and individual learning support, your organization could be exposed to lost revenue or legal risk. Our telephone mystery shopping can help you make the best decisions that will positively impact your business and bottom line.
Support & Reinforcement!
Delivery: Blended Learning At It's Best!
Anytime. Anywhere. Anyone! Our expert-led sessions bring your content to life. We offer packages for ongoing training, “micro” learning, e-learning, and one-on-one coaching for struggling learners.
85% Increase in information retention with just four learning touchpoints.
Package & Save
Combine options to create a dynamic learning environment that sticks.
- 3 x Custom Webinars for 25 Learners
- 60 x Coaching Calls or Audit Calls
- 1 x Custom E-learning Video 3000-word script
558€
per month, billed annually
Our 5-star reviews are out of this world!
Why Oculus? Our clients love us, but you don't have to take our word for it! Our five star reviews speak for themselves.
Posted on Luis CTrustindex verifies that the original source of the review is Google. The training was very interesting and better than other courses I attended. The trainer was very friendly and was able to respond to my questions. Great training. Will attend again when it comes up.Posted on Karyn CTrustindex verifies that the original source of the review is Google. Great to finally have a trainer to ask questions. Highly recommended for professionals.Posted on LordElgin HTrustindex verifies that the original source of the review is Google. Our company has been working with Oculus for a long time and we use their shop calls and training to ensure our reservation agents are providing the best possible service to our guests. Oculus has expanded their various trainings over the years and is always working to improve what they teach and ensure that it follows the latest recommendations from experts. This also means that even though we are usually training on the same steps and method, there is something new and fresh to learn with each training. Our trainer, Kevin James, is always a delight to have in house. He brings high energy training and always has a unique perspective that allows our team to see the recommended steps in a new light. He travels a lot for his trainings, so he always has some real-world experiences to help ground the concepts he teaches and a few fun stories to share. If you are looking for a good way to measure your team’s performance or to improve their customer service skills, then I would highly recommend Oculus!Posted on Maureen KTrustindex verifies that the original source of the review is Google. The sensitivity training is really great at Oculus. Besides the compliance training, it's so nice to be able to customize the examples and discussion to fit with the needs. Perfect for online training.Posted on Rosemary PTrustindex verifies that the original source of the review is Google. Oculus Training was extremely helpful for my hotel team over the many years that I was GM of the property. We did training with several departments with excellent results. Our Guest Services team always enjoyed the inter-activity with Kevin James and you could see the positive impact in their performance immediately. There are always ways to refresh our techniques or learn something new! Oculus training provided a great service for us.Posted on Paula MTrustindex verifies that the original source of the review is Google. Our Oculus training is always fun, engaging and very effective. Our whole team enjoys the training sessions and as soon as our trainer, Kevin James leaves - we can't wait to have him back to teach us more about five star service. OCULUS has been the right tool to take our customer service skills to the next level. Gracias!Posted on Jazmin MTrustindex verifies that the original source of the review is Google. Great service! Kevin and his team are extremely responsive and dedicated to meeting our needs. Kevin clearly has a wealth of expertise and unique insights into the industry. I would highly recommend!Posted on Adrian STrustindex verifies that the original source of the review is Google. Oculus Training are SUPER stars. During and after the facilitation in person lead programs and online learning our teams are raving about how much they have learned in a very supportive and fun training environment. They want more! Thank you Oculus we are seeing a return on our investment with you and the Mystery Shopper component adds/supports to our knowledge we choose the best training company for our needs. Thank you.Posted on Ashley STrustindex verifies that the original source of the review is Google. Oculus Training is a really fun company to work with. It was a different perspective from what I was taught before in the hospitality sector, being an 'order taker' to 'sales person'. It's been a while since we've worked them but I still use their training methods today as it's shown results. They give you training exercises to do as a group, worksheets, and really good tips and tricks to overcome resistance (just one example). I personally had a hard time getting this but once it clicked it all made sense. Kevin James is definitely one of the best teachers/coaches out there and I wouldn't hesitate to work with him again. If you're on the fence about hiring Oculus Training don't be, you should go for it. Don't just take my word for it, look at others' reviews.Posted on Bonnie BTrustindex verifies that the original source of the review is Google. I would highly recommend Oculus Training as I have seen how it works personally. The culture your staff will be introduced to is above and beyond exceptional Service. The positive interactive training will be evident within the staff circles almost immediately.
