E-learning FAQ

Why do I have to provide an email to access your system?
By: Kevin James Saunders | On: February 7, 2017

From time to time, we might require that you provide us with an email address to access our system. Don't worry! We are not going to send you any prom...

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Presentation Disclaimer
By: Kevin James Saunders | On: April 25, 2016

Now, we stand by our information, but as with any great company, we need to have a legal presentation disclaimer on the information that we present. I...

How will I know if my team completed their e-learning?
By: Kevin James Saunders | On: January 28, 2016

It is easy to know what your accomplishments were with the Oculus training portal. The system tracks your performance at all times. If you pass one of...

Can we create our own e-learning course?
By: Kevin James Saunders | On:

Yes! We are happy to design a custom training course for you and your team. It takes between 6-8 weeks to create a course from scratch....

What if our brand has specific customer service standards that need to be followed?
By: People Care Support | On: May 5, 2015

Not a problem. We will review your standards and incorporate them into our programs and customize our training material for ease of use....

How many training sessions would be best?
By: People Care Support | On: April 17, 2015

The choice is yours. We like to remind everyone that training is a continually evolving, so consistent training is key to success. Your trainer will l...