Our Customer Testimonials

Our customers really do love us and the feeling is certainly mutual.

Let's face it! Most companies think that they are awesome and that every customer should choose their services. We feel the same about our services here at Oculus. Our clients are the best at what they do, so we have to keep up with their high standards.

At Oculus, we do everything that we possibly can to ensure that our customers walk away 100% satisfied with their services and from their interactions with us. To run with the best, you have to be the best. You don't have to take our word for it! Scroll down for some great testimonials from our broad range of customers, all around the world.

Due to [training] our Tripadvisor.com ratings have greatly increased with over 90% being rated as either excellent or very good”

Shawna B
Beach Club Resort

 

"Silver Cloud Inns & Hotels has been receiving the professional assistance of Oculus since 2013 as our brand continues to grow to be at the top of our market place in guest service. Oculus team members are amazingly willing to go the extra mile for us. We have found Oculus to be exceptional administrators of our Shop Call Program. We feel Oculus is definitely a part of our team!"

Testimonial
Tamara Corporate Management Silver Cloud Inns & Resorts

"One of my agents had a complaint and was offering additional services learned during training. The guests were very happy with this and commented on how she handled their situation. Looks like the class is already paying off!"

Testimonial
Laura Management The Crystal, British Columbia

"The way Oculus is so solution-oriented really resonates well with a business faced with multiple hiccups on any given day. The site tour suggestions make things so much better for me. Training takes time and I love to learn. Thanks for sharing with us."

Testimonial
Sabrina Sales Radisson Hotel, Alberta

Tina S
Corporate Management

Atlific Hotels & Resorts

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"Our partnership with Oculus started shortly after the formation of the company. At the time, our company was looking for a new progressive, dynamic, custom training partner to take our front line staff to the next level. Later on, our relationship evolved to also training other departments. We have seen Oculus grow and evolve over the years and expand their offer. The strategic relationship really paid off for us in better-trained staff, higher guest satisfaction, employee retention and most important growth to the bottom line. Major advantages of working with Oculus Training: it is a company that is highly adaptable, paying attention to our guidance and manages to fulfill our training needs by customizing their training modules to fit our individual hotels and their unique needs."

"Kevin and his Oculus team are an instrumental training tool in helping our Front Desk achieve and sustain a higher level of customer service than what we would otherwise achieve using in-house resources."

Testimonial
Nick General Manager Abigail's Hotel, British Columbia

"As I am new to the Canadian workplace, I had trouble launching my career as a guest service representative [sic]. But your session gave me the necessary confidence and skill set to begin a 'fresh start'."

Testimonial
Dani Session Participant Alberta

“We truly enjoy and appreciate Oculus training. We have worked with Oculus for many years and find the information fresh, always well-presented and of course appreciated by management. We find the classes helpful and Oculus goes out of their way to work with us on all customer service issues."

Testimonial
Karima Owner Radisson Hotels

"The training you brought in for us today is something I have personally never been a part of before and I, as well as our team, thought it was very well put together, full of great information, fun and delivered very well!"

Testimonial
Kelly Manager Saskatoon Inn, Saskatchewan
 
 

We know how brand power works!

Check out some of the brands that we have worked with. We hope to add your name to the list soon.  

 
 

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